Agenda (GMT + 3)

1

10:00 am - 10:40 am Opening Panel

Thriving Digitally & the future of CX
• What are the emerging technologies shaping the future of CX?
• Robust & resilient enterprises require a dynamic operating model, how to evolve?
• How can analytics be predicting customer demand?
• Can digital be the answer to drive customer demand?
• Will AI and Bots succeed or fizzle out in the CX space?

2

10:45 am - 11:05 am Keynote Presentation

Customer Experience - The Force Driving Business Growth in the Digital Age

3

11:10 am – 11:30 am Keynote Presentation

Creating Digital Experiences That Convert

4

11:35 am – 11: 55 am Keynote Presentation

Delivering customer delight through Data and Tech

Speakers

Sponsors

CUSTOMER EXPERIENCE PARTNER

GOLD SPONSOR

GOLD SPONSOR

Who Should Attend

Industries

  • Ministries & Govt. Bodies
  • Energy & Utilities
  • Health & Pharma
  • Automotive
  • Retail & FMCG
  • Consumer Goods
  • Food Industry
  • Education & Research

Job Title

  • CMO - Marketing EVP, VP, Head, Leaders, Directors, Managers.
  • Customer Experience Leaders, EVP, VP, Heads, Directors, Managers.
  • CRM Manager / Leaders / CRM Analysts.
  • Customer Experience Analytics Leaders, Head / EVP /VP / Director / Manager.
  • Digital Transformation Leaders, Head / EVP /VP / Director / Manager.
  • Product Development, Head / EVP /VP / Director / Manager.
  • eCommerce Leaders, Head / EVP /VP / Director / Manager.
  • UX Design Leaders , Head / VP / Director / Manager.

Benefits for Delegates

VENDOR ATTENDEES WILL NOT BE PERMITTED TO ATTEND AS DELEGATES

Why Attend

For More Information

contact@virtualconfex.com

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