2020 and the pandemic have had an unprecedented impact on both enterprises and governments across the world. Delivering superior digital services and customer experience is no longer an option and it’s imperative that both businesses and government authorities to attend to learn, understand, and adopt the latest in CX technologies and strategies to ensure world class experience to all citizens, residents and visitors.
Thriving Digitally & the future of CX
• What are the emerging technologies shaping the future of CX?
• Robust & resilient enterprises require a dynamic operating model, how to evolve?
• How can analytics be predicting customer demand?
• Can digital be the answer to drive customer demand?
• Will AI and Bots succeed or fizzle out in the CX space?
Customer Experience - The Force Driving Business Growth in the Digital Age
Creating Digital Experiences That Convert
Delivering customer delight through Data and Tech
Customer Experience Specialist,
SAP Customer Experience
Chief Executive Officer,
Head of Customer Experience,
Leading Bank in KSA
Deputy General Manager – Customer Experience & Digital Transformation, Nissan
Showcase your subject matter expertise and thought leadership
Develop new business opportunities
Increase your brand reputation
Achieve measurable results
Interact with potential clients through one to one meeting
Leverage focused digital and social marketing campaigns
Promote new products & solutions
Convert good quality leads with contact details
VENDOR ATTENDEES WILL NOT BE PERMITTED TO ATTEND AS DELEGATES
Private One to one meeting with speakers, sponsors and exhibitors to discuss your needs and challenges.
Interactive Panel Sessions to keep you engaged in discussions with your industry peers and experts.
Impactful Networking to build your peer network and new connections in the attendee lounge.
Insightful keynotes to give you the latest developments specific to your organization and industry needs.
Access On-Demand presentations and the keynote presentations after the event, re-visit and learn.
Achieve measurable results.
Receive an e-certificate of attendance post the event.
Most Influential virtual events platform in Saudi Arabia for Enterprise Transformation.
Immerse yourself in learning from the comfort of your office or home.
Grow your network by connecting with other industry executives.
Connect with innovators by having one to one private meeting to solve your most pressing concerns.
Access On Demand post event presentations, panels and keynotes to refresh and gain value from the events.
Gain knowledge and recognition in the industry and amongst your peers.